Retirement Coverage Code Field Added to the Benefits Tab for Web-based Entry, Processing, Inquiry, and Correction System (EPIC Web), Web History Correction Update Processing System (HCUP) Cancellations

Reference: NFC-26-1781191488
Published: July 17, 2026
Effective: Pay Period 11, 2026

Summary

The Retirement Coverage Code field has been added to the History Correction Update Processing System (HCUP) in the Web-based Entry, Processing, Inquiry, and Correction System (EPIC Web). The Retirement Coverage Code field is located on the HCUP 001 Cancellation Action page > Benefits tab. This field is being used in conjunction with Nature of Action Code (NOAC) 385, Term During Prob/Trial Period. Previously, when entering NOAC 385, an error message was generated.

Affected Systems

System

System Impact

EPIC Web, HCUP

Added the Retirement Coverage Code field on the HCUP 001 Cancellation Action page > Benefits tab. This field is being used in conjunction with NOAC 385.

Implementation

To access the Benefits tab on the HCUP 001 Cancellation Action page, complete the following steps: 

  1. Select the EPIC icon on the Application Launchpad. 
  2. Select the Accept button on the Warning page. 
  3. Log in to EPIC Web.
  4. Select the applicable Agency.
  5. Select HCUP.
  6. Select New Package.
  7. Enter the employee Social Security number and the Agency code.
  8. Select the Submit button.
  9. On the New HCUP Package page, select the Correct button on the NOAC 385, Term During Prob/Trial Period list of actions.
  10. Select the Ok button.
  11. Select the Benefits tab.
  12. Make the correction on the Retirement Coverage Code.
  13. Select the Update button.

Resources

The procedure manual for this application is available online at the NFC website. To view the procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab and select NFC Systems Documentation to access the procedure manual.

Inquires

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.